Shipping policy

Last updated: 26-12 - 2025

This Shipping Policy explains how orders placed on Branding Store (brandingstore.in) are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

• All orders are processed after successful payment confirmation.

• Processing time varies based on the type of product or service ordered.

• Orders are not processed or shipped on Sundays or public holidays.

2. Shipping of Physical Products

Branding Store ships physical branding products such as standees, boards, display materials, and related items.

• Processing Time:
  Typically 2–5 working days, depending on product type and customization.

• Delivery Time:
  Usually 5–10 working days after dispatch, depending on location and courier partner.

• Delivery timelines are estimated and may vary due to logistics, weather, or unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout.

• Charges may vary based on:

  • Delivery location

  • Product size and weight

  • Courier partner rates

• Any additional charges imposed by courier partners are beyond our control.

4. Customized & Made-to-Order Products

• Customized or made-to-order products require additional processing time.

• Once production has started, orders cannot be cancelled or modified.

• Delivery timelines for customized products will be shared at the time of order confirmation.

5. Advertising & Service-Based Orders

• Services such as theatre ads, LED advertising, or branding campaigns do not involve physical shipping.

• Service execution timelines depend on:

  • Booking confirmation

  • Required approvals (e.g., Censor Certificate)

  • Platform and media availability

• Any physical deliverables (if applicable) will follow timelines shared separately.

6. Delivery Delays

Branding Store is not responsible for delays caused by:

• Courier or logistics partner issues

• Natural disasters, strikes, or government restrictions

• Incorrect or incomplete delivery information provided by the customer

However, we will make reasonable efforts to assist you in tracking and resolving delivery issues.

7. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate and complete shipping details.

• If a delivery fails due to incorrect address or contact details:

  • Re-shipping charges may apply

  • Refunds, if any, will be processed after deducting applicable shipping and handling costs

8. Damaged or Missing Items

• If your order arrives damaged or with missing items, you must notify us within 48 hours of delivery.

• Please share clear images or videos of the package and product for verification.

• Claims raised after this period may not be accepted.

9. International Shipping

• Currently, Branding Store ships only within India, unless explicitly mentioned for specific products or services.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.

11. Contact Us

For shipping-related queries or assistance, contact us at:

📧 hi@brandingstore.in
📞 +91 99128 21212